Privacy Policy

Privacy Policy

Effective Date: November 2024

  1. Introduction

Welcome to Totemic.co.uk, the website for the Totemic (2014) Holding company which is the parent company of a group of financial services and IT providers (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.totemic.co.uk.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any data which is provided within the message sent via the enquire form.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, etc.
  • Cookies and Tracking Technologies: Information about your preferences and browsing habits. Please review the cookie policy, Cookie Policy (UK) – Totemic
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To communicate with you, including responding to your inquiries
  • To provide and maintain our website
  • To improve our website and services
  • To analyse website usage and trends
  • To comply with legal obligations
  1. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
  • Group Companies: If your enquiry is for one of the group companies your message will be forwarded to the appropriate recipient.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  1. Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we may not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

  1. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

  1. Your Rights

You have the right to:

  • Access and update your personal information
  • Request the deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw consent at any time
  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at: dpo@totemic.co.uk

Disclosure of Personal Data

This privacy policy sets out how the Totemic Group uses and protects any information that you give when you use this website.

The Totemic Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Totemic Group may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st December 2010.

What We Collect

We may collect the following information:

  • name and job title/status
  • contact information including email address
  • demographic information such as postcode
  • working history
  • education history and academic achievements
  • other information relevant to customer surveys and/or product offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may use the information to contact you about employment opportunities
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided (see Controlling Your Personal Information)
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail (see Controlling Your Personal Information)
  • We may use the information to customise the website according to your interests

Website Visitor Access

You can however access and browse our website without disclosing your personal data (for your data to be anonymous, you would need to disable your cookies; see How We Use Cookies for further information).

Confidentiality & Security

We give you the option of using a secure transmission method to send us the following types of personal data:

  • Primary personal data (such as name and contact details)
  • Secondary personal data (such as employment history and qualifications)

Personal data is kept securely in our database. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • Unauthorised access
  • Improper use or disclosure
  • Unauthorised modification
  • Unlawful destruction or accidental loss

All of our employees and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

We collect the personal data that you may volunteer while using our online contact forms.

By submitting information using our online contact forms, you agree to us using this data so that we can contact you and give you the advice or service that you have requested.

We do not link information recorded by cookies with primary personal data or secondary personal data (see How We Use Cookies).

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have submitted your CV or related documentation to us, but decide that you no longer want to pursue this opportunity, you may change your mind at any time by emailing us through our Contact Us form or writing to us at the address provided at the bottom of this page (see Privacy Support).
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us through our Contact Us form or writing to us at the address provided at the bottom of this page (see Privacy Support).

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Links to Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we may not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data Protection

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the address provided at the bottom of this page (see Privacy Support).

If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the address below or email us as soon as possible. We will promptly correct any information found to be incorrect.

Privacy Support

This online Privacy Policy applies only to information collected through our website and not to information collected offline.

If you have an enquiry or concern about our privacy policy, please contact us on the address provided below:

Totemic
Kempton House
Dysart Road
Grantham
Lincolnshire
NG31 0EA