As employees we look to our values to help us to understand how we perform personally and professionally within Totemic. They are our framework for how we interact with each other, our customers, our clients and our stakeholders and they form the basis of our culture.
We treat our people as human beings, not human resources. We are engaging, empathetic, even-handed and treat people as we would wish to be treated.
We help each other, particularly if someone is in need of support. We put the team and our clients ahead of ourselves.
We apply best practice in our management style and take opportunities to develop. We encourage honest feedback from our teams to help us improve.
We ask questions and ensure all feedback is constructive.
We encourage our teams to be innovative, solution and ideas-orientated and not to settle for second best.
We aim to be the best we can be and help our colleagues to do the same. We strive to continuously improve on what we do for our clients and for each other.
We know our people and are there for our teams and each other. We listen more than we talk and endeavour to achieve consistency in our decision making.
We are there for our clients, our customers and our colleagues and are ready to listen and help. We do what we say we will do, even if it is a tough call.
We are trustworthy and keep confidences. Our teams can trust us to deliver what we promise.
Our business is built upon trust and this is demonstrated through our actions with our clients and each other.